Consigning FAQ

How can I register to become a consignor?

You can register to become a consignor through the " NEW Consignor Registration" icon link on our HOME or CONSIGN page. You will also need to download and read the following documents located on our CONSIGN page.

How much will I earn on my items?

You will earn 60% on all of your sold items. There is $8 registration fee due upon registration.  You may earn more by volunteering.

Consignors who volunteer for:

I was a consignor at one of your previous sales, do I need to re-register?

If you participate in a sale prior to February 2010 then you will need to register with our new system. Consignors who have participated in sales from February 2010 forward will not need to re-register.

I have consigned previously, do I have to re-tag items?

No you do not need to re-tag. The only time you need to re-tag is if you decide to edit information on the face of the tag, i.e. price, donate, discount, description or size. DO NOT HANDWRITE ON ANY TAGS. For security reasons, we cannot accept or honor any tags with handwriting on them.

Please note that as of February 2010 all must be entered and tags printed from the MSM system. Tags from sales prior to February 2010 cannot be accepted.

If I consign items, do I have to stay during the sale?

No, you do not need to be present during the sale. Cashiers will handle all transactions and your check will be mailed to you 30 days from the date of the sale. You MUST come back during consignor pick up to claim any unsold items, otherwise they will be donated.

What is the minimum or maximum number of items I can bring?

Currently, consignors can sell as many items as they wish. We do strongly encourage consignors to sell a minimum of 25 items.

What can I consign?

We limit our sales to seasonal items (Spring/Summer Items for the Spring Sales and Winter/Fall Items for the Fall Sales). Download and read "What can I sell?" for detailed information about what items we do and do not accept. Feel free to contact us if you have a question about a specific item.

Are there items that you will NOT accept from consignors?

Yes, we do not accept car seats, cribs, or items that are not in excellent condition. Clothing must be free from stains, tears, pulls, fading and excessive wear. Any item that does meet our strict criteria will be sent home at check-in or pulled from the sale floor. The Children's Clothesline reserves the right to dispose of any item marked for donation that is in poor condition. Please see "What can I sell?" for detailed information regarding items we do not accept.

May I consign maternity clothing?

Yes, but it must be in excellent condition. Keep in mind that maternity clothes are not always a big seller, because of this we ask that you limit your maternity items to 8-10 of your best items. Shoppers are very choosy when it comes to maternity. Our best sellers are high end brands (Mimi Maternity, Pea in a Pod, Gap, etc.) and specialty items (work wear, coats, jeans, dresses, skirts, etc.) and of course brand new items with tags.

Some of my clothes are brands other than those listed. Can I sell them too?

Yes! As long as the clothing is in great shape and is high quality, we'll accept any brand.

Can I sell clothes that are not for the current season?

No. We accept Spring/Summer items for our Spring Sales and Winter/Fall items for our Fall Sales. Non seasonal items will either be rejected at check in or pulled from the sales floor.

Where can I find safety pins and hangers?

Safety pins and clothes hangers can be purchased at national discount chains as well as dollar stores. Safety pins should be at least 1 inch long. You can find baby hangers for approximately 88 cents per 12 hangers and sometimes cheaper. We have had a number of consignors that have also been successful with asking clothing stores and dry cleaners for hangers. We may also have extra hangers available at the end of each sale during consignor pick-up hours. Tags for baby equipment, nursery furniture and toys should be attached in a secure manner with cording, string, or nylon cable ties (cable ties can be purchased at any hardware store, Home Depot sells a package of 100 – 8" cable ties for around $2.95)

I'm not sure how to price my items?

Download and read "Tagging Instructions", which can be found on our CONSIGN page for pricing guidelines.

Will I need an appointment to drop off things?

Yes, appointments are scheduled every 15 minuets (12:00pm; 12:15pm; 12:45pm; 1:00pm) during our designated drop off hours. You may sign up for an appointment(s) once you are logged into your consignor account.

PLEASE NOTE: We require consignors to schedule one appointment per 100 - 125 items. This is to insure that we are able to provide our consignors with a smooth drop off experience and to maintain our high standards for quality items. Not scheduling the appropriate amount of time for your items also inconveniences other consignors.

Do I have to pick up my items after the sale?

No, you can elect to donate your unsold items. Any items you do not want donated must be picked up during the designated Consignor Pick Up Hours. Any items not been picked up during the designated time will be donated. Sorry, there are NO EXCEPTIONS to this as we must be out of the facility and cannot store your items.

Where do donated items go?

Currently, all our donated items go to local charities such as Cradles to Crayons and Cardinal Cushing Centers. However, The Children's Clothesline reserves the right to allocate donated items to other charities. Any item marked for donation will go to a charity, the Children's Clothesline will never keep or profit from any items marked for donation.

What if I find that an item is missing from my pick up pile?

The Children's Clothesline is not responsible for any items that may become lost or damaged during the course of the sale. We recieve and average of 20,000 items per sale. We do our best, however due to the nature and size of the sale it is not always possible for us to account for every item that comes through our doors. Items lose thier tags or mates, toys not secured properly lose pieces, or an item maybe inadvertently sorted under another consignors number. It is the consignors responsibility to check through their items at pick up to insure they have all their items as well as check our "Items missing tags" "Rejected Items" "List of Items Sold without Tags" before leaving Consignor Pick Up.

Who is allowed to shop at the Consignor Pre-Sale?

Only registered consignors may attend the Consignor Pre-Sale however, consignors can donate $5 or five (5) food items and receive a Guest Pass to the Consignor Pre-Sale for a friend or family member! All donations go to support the Hanover Food Pantry.

Can I bring my husband/wife/relative/friend with me to the Consignor Pre-Sale?

You may earn a Guest Pass to the Consignor Pre-Sale by donating either $5.00 or five (5) cans/boxes of food. All donations go to support the Hanover Food Pantry.

Can I bring children to the Pre-Sales/Public Sales?

We LOVE kids, why else would we be having this sale! We strongly encourage shopper to NOT bring children to any of the sales if possible. FOR SECURITY REASONS, WE ONLY ALLOW UMBRELLA STROLLERS ON THE SALE FLOOR.  Our sales are VERY busy and crowded and not much fun for kids. However, if you have no alternatives for child care then of course your children are welcome. For your child's safety, parents are asked to keep a very close eye on their children at all times and not let them wander off on their own. Please do not allow them to play with the toys that are for sale. If your child damages an item you will be required to pay for it, it wouldn't be fair to our consignors otherwise.